Policies

COVID-19 Guidelines

Seizure Policy: Any participant who has experienced any type of seizure in the past 24 months must wear a climbing harness with a retention strap which the instructor attaches to the chairlift when riding.

Cancellation Policy: Please give notice of cancellation at least 24 hours in advance to receive an Achieve Tahoe credit, which can be used towards any future Achieve Tahoe Program.  

If you are sick, or feeling sick, please contact Achieve Tahoe to cancel your reservation as far in advance as possible, and before the start of the program. In the case of illness, you can either:

  • Request a credit, which can be used towards any future Achieve Tahoe Program
  • Request a refund, minus at 15% processing fee.