Policies
Policies
SICKNESS POLICY: For the protection of staff, volunteers and all other participants, we ask that anyone who has or exhibits any of the following please refrain from participating in our programs or activities:
- Fever
- Headache
- Sore throat
- Lice
- Nausea
- Diarrhea
- Earache
- Chicken Pox
- Congestion
- Cough
- Runny Nose
- Any other contagious illnesses/diseases including influenza or COVID-19
Many of our participants have compromised immune systems, and exposure to viral and/or bacterial infection could have serious consequences. If Achieve Tahoe determines that a participant is too sick to participate, parents or emergency contacts of that person will be notified and are responsible for pick-up within a reasonable time-period.
CANCELLATION POLICY: Please give notice of cancellation at least 24 hours in advance to receive an Achieve Tahoe credit, which can be used towards any future Achieve Tahoe Program.
If you are sick, or feeling sick, please contact Achieve Tahoe to cancel your reservation as far in advance as possible, and before the start of the program. In the case of illness, you can either:
- Request a credit, which can be used towards any future Achieve Tahoe Program
- Request a refund, minus at 15% processing fee.